(This Post is based on The Goal Wizard Show Episode 029 originally broadcast on June 12, 2012. It has been slightly modified for publication HERE.)
There is nothing new in this concept. 75 years ago in 1937 Dale Carnegie presented it in his classic book How to Win Friends and Influence People. And it still holds true to-day.
Engage others. In conversations, pay attention to what is being said, both in the words being used and in body language as well. Be there in the present moment. Try not to "tune out" the other person, i.e. rehearsing in your mind what you're going to say next. Ask questions to connect, not interrogate. And don't play "me too." People love to talk about their favourite subject...themselves! Push your ego aside if you can.
That is not to say do not endeavour to stand out from the crowd if you're in business for yourself; then you want to be interesting, and always remember that it is SERVICE that matters most. Zig Ziglar said it best when he said "You can get what you want if you help enough people get what they want."
So get out there and make it happen.
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